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Owned and operated by Lushdoze, we welcome your questions about furniture, lighting, or anything else.

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support@lushdoze.com
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days after being placed. Once in transit, delivery within the Continental U.S. typically takes 5 to 8 business days. Please note that Alaska and Hawaii are excluded from our shipping area.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door. If you have any trouble locating your tracking details, send us a message and we will help.

What is your return policy?

We want you to love every piece you bring home. If something does not work with your space, reach out to our team and we will walk you through the return process. Please keep original packaging whenever possible to ensure a smooth return.

Can I exchange an item for a different style?

Exchanges are available for eligible items. If you ordered an accent chair in one finish and want to swap it for another, contact us with your order number and the style you prefer. We will do our best to make it happen quickly.

What materials are your furniture pieces made from?

Our collections feature a range of materials including solid wood, engineered wood, tempered glass, and upholstered fabrics. Each product page lists specific materials and dimensions so you can choose with confidence for your living space.

How do I choose the right sofa set or accent chair for my room?

Start by measuring your space and noting doorway widths for delivery. Our product pages include detailed dimensions, and our support team is happy to help you compare options. We can suggest pieces that complement your existing decor and room layout.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Replies

Our team aims to respond to every inquiry within one business day so you are never left waiting.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption at every step.

Quality You Can See

Every accent chair, sofa set, and chandelier is crafted with care using materials built to last in your home.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no order minimum, so furnishing your space is simple.